Optimizing Employee engagement in a remote workplace- Understanding the pulse

 

Understanding the Team Members' pulse


Assessing employee engagement, particularly in a remote work setting with limited in-person interactions, poses a challenge for leaders. To gain insight into the team's dynamics, conducting quarterly surveys and implementing weekly questions and polls at the micro level becomes essential. This approach enables leaders to engage with the team regularly, fostering a collective understanding of the team's pulse.

 

Hertzberg (1968) developed a theory in the 1950s that identified two dimensions of satisfaction: motivation and hygiene. According to Hertzberg (1968), hygiene factors, such as company policies, supervision, salary, interpersonal relationships, and working conditions, cannot motivate employees but play a role in minimizing dissatisfaction when addressed. Motivating factors encompass aspects like the nature of the work, achievement, recognition, responsibility, and advancement. Sustaining positive levels in these areas results in a motivated workforce.

Considering the current circumstances, especially in remote work environments, it is crucial to think creatively and innovative approaches to meet expected levels of both hygiene and motivation. Here are some innovative steps leaders can take:

 

1. Weekly One-on-One Meetings:  Schedule individual meetings with employees every week to discuss both work-related and non-work-related matters. Allocating a dedicated 30 minutes for these conversations, with pre-booked time slots, conveys the message that each employee is valued and essential.

 

2. Weekly Team Meetings:  Conduct regular team meetings on a weekly basis to address work-related issues and help as needed. This collective engagement fosters a sense of unity and support within the team.

 

3. Utilize Strong Communication Tools:  Employ robust communication tools such as Slack or Microsoft Teams to stay actively engaged with the team. Effective use of these platforms ensures seamless communication and collaboration, despite the physical distance.

 

4. Open-Door Policy:  Maintain an open-door policy, even in a virtual setting. Encourage team members to reach out with their concerns, ideas, or feedback, creating an environment in which communication flows freely and transparently.


The pulse being an invisible aspect, what are your thoughts on the above recommendations?


Reference:

Singh, A., 2014. Employee satisfaction: Feeling the employees' pulse. Review of HRM3, p.168.

Comments

  1. Getting the engagement of remote workers is a challenging task however it is a musk to increase the effectiveness of the employees. Apart from professional means that you have discussed, personally I believe if employers can arrange friendly gatherings like dinners, parties to get inside of the employees head, it would be more easy to understand their concerns and make them to feel like they belong to a family which will motivate them to work productively.

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  2. An open-door policy adds warmth to a company's engagement tactics. In government institutions there's little opportunity where an employee can share their thoughts and expect progress. However, in today's corporate world in private organizations, open-door policy has created a pathway to encourage a 'voice'. Thereby allowing inclusion and a freedom to voice.

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